So, what do our clients think?
OUR SCENARIO: Dad fast approaching 88, has spent the last month in hospital and has just accepted a place in aged care facility. ELDEST SON - fast approaching 69 trying to manage the finances, emotional upheaval, changes of mind, uncertainty. ADD TO THE MIX - need for a quick sale at a fair price with a minimum of fuss. SMART DECISION - meet with Alan Reay who has given a competitive quote and has a proven sales record in the area. TRICKY MEETING - in the house surrounded by upheaval/uncertainty, Alan outlines his strategy, impresses Dad, listens astutely, sizes up the situation and above all communicates his respect for his clients,
communicates throughout, colleague Paul presents offers after first inspection with communication skills to match Alan's.
High standards of communication and emotional intelligence maintained over the next month - RESULT - two very happy clients and a smooth process from start to finish.
Thankyou Alan Reay Team
Thanks to Alan, Paul & Jacqui, we found it always a pleasure to deal with you.
I was quite nervous going and buying my first home, I really had no idea what to do or in what order. Paul was pretty cool about it and guided me, and de-stressed me through every process...I really had nothing to worry about.
Thanks so much for a breezie experience.
Hi Alan, Paul & Jacqui,
Thank you for everything you did.
It is a pleasure doing business with you guys, everything was smooth and great!
I found Alan & Paul to be very professional in all aspects of selling my house. They were very friendly and kept me well informed during the whole process. Their communication skills were excellent.
I would highly recommend them to anyone thinking of buying or selling their home.
We wouldn't be sitting here tonight in our first home if Alan didn't have the kindness to let us through for a viewing after he had just locked up the house for the afternoon. Although it was our fault for running behind, Alan still took the time to show us around properly and answer all our questions.
Talk about an opportunity nearly missed!
We were kept in the loop every step of the way and as first time purchasers with no understanding of buying a house, Alan explained everything thoroughly and provided good advice.
Alan and Paul were very professional, often going over and above, communicating regularly.
We thought they were an excellent team, like a well oiled machine.
From the purchase of our Craigie house until the sale, Alan and Paul have kept in touch with appropriate and professional advice.
We have no hesitation in recommending them to our friends and colleagues.
Thank you Alan and Paul, very happy with all aspects of the sale.
We have been lucky enough to buy and sell property with Alan REAY over a 20 year period. Alan is extremely professional to deal with, extremely honest and forthright!
He sold our place for a good price very quickly. He goes over and above and makes the whole process extremely easy. He has a good list of professional contacts also, who conduct repairs, maintenance and settlement.
Above all he is a great bloke and we couldn't recommend him and his team highly enough.
Thanks again Alan
Craig and Deb 19/11/17.
A calm, no pressured and relaxed transaction.
Thank you Alan Reay and Team.
Hi Alan & Staff, I love the fact that I had to do NOTHING 🙂 you did it all for me.
Alan explained the selling process and everything went according to plan.
Everything went very smoothly. I was very happy with the outcome.
Thank you Alan and Team.
As a first time buyer Alan took the time to explain the process from beginning to end and was a big help.
We would like to thank Alan and Paul for the extra help and effort they went to in selling our house. We were kept up o date on all aspects and nothing was a problem.
If ever you wish to buy/sell a property in Craigie, I recommend Alan Reay and his team. My property was under offer at the appraised value within 24 hours of signing up. Paul Morris went above and beyond his duties to enable settlement was achieved smoothly.
A great service, very helpful on everything.
Keep up the good work.
Thanks again Paul for helping after the sale.
I would like to take the opportunity to thank Alan Reay for selling our home in Craigie. It was a pleasure dealing with Alan and Paul and their fabulous team.
I would highly recommend the fabulous team who were always very Professional, polite, well presented, well prepared and nothing was too much trouble at our home opens, always putting 200% into making our sale run smoothly.
Good Luck in the future.
It was a pleasure dealing with Alan. He is very professional and achieves outcomes, at all times maintaining good communication and feedback.
I would certainly recommend Alan to friends and colleagues.
Thank you for an excellent service.
The service was excellent and we were kept informed every step of the way. I would have no hesitation in using you again or giving your details to friends/family.
Alan, I found you and your staff to be friendly, honest and reliable, I have enjoyed dealing with all of you. Yourself and Paul have been consistent with all information across the board, so I've never had to doubt what has been passed on to me or between myself and the seller.
I wish you all the best in the future and would be pleased to see more boutique companies such as yours do well in the industry.
3rd time selling with Alan Reay and a great outcome each time with professional down to earth service.
Thanks Barbara & Rob
The service was excellent and we were kept informed every step of the way. I would have no hesitation in using Alan Reay and his team again or giving his details to friends and family.
I can't rate Alan and his staff highly enough. From start to finish they explained everything thoroughly, were always very professional and made the whole process as easy as possible for me. Both Alan and Paul are excellent to deal with and first class at what they do. Feedback and updates were always given on a regular basis, thank you both.
I found Alan and Paul some of the most pleasant agents I have ever dealt with, they were both not pushy, always very accommodating and made things possible (inspections after business hours etc.) I did not experience the same 'lines' or 'games' that real estate agents are know for, the service I received was very honest and down to earth. I would definitely be happy to recommend Alan Reay Residential to friends and family and would do business with them in the future.